Project-Based Contract Administration > Contact Us

​​​KHC does not aid tenants in finding housing. If you are looking for housing, please see the Assisted Housing Direct​ory.

Contact Info

KHC's Project-Based Contract Administration (PBCA) customer service phone number is 502-564-4577, or toll-free at 844-797-5078.

Please use the following PBCA email addresses:

Work Area Email​​
Special Claims
Send all claims and supporting documents to this address.
pbcaspecialclaims@kyhousing.org
Contract Renewals, Annual Rent Adjustments,
Utility Allowance Analysis, and Rent Comparability Studies
Send all documents to this address.
pbcaspecialclaims@kyhousing.org
Property Contact Information Changes
Send all contact changes to this address.
pbcapropertycontactinformation@kyhousing.org
Tenant Concerns
Send all concerns to this address. More information is below.
pbcatenantconcerns@kyhousing.org

If you are currently a tenant receiving project-based rental assistance through the PBCA program and have a tenant concern, and have already contacted your property manager but find you still need assistance, you can contact us by sending an email to pbcatenantconcerns@kyhousing.org. Please remember to include your name, the property complex name and city, a phone number where you can be reached (if you wish to receive a call back), and let us know what your concerns are.

For more information about KHC's commitment monitor compliance of owners​ and agents with U.S. Department of Housing and Urban Development (HUD), please see our PBCA Concerns Notice​.


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© Kentucky Housing Corporation
For more information, please contact:

Kentucky Housing Corporation
1231 Louisville Road, Frankfort, KY 40601
502-564-7630; 800-633-8896 (KY only); TTY 711
Equal Housing Provider