Project-Based Contract Administration > Contact Us

​​​KHC does not aid tenants in finding housing. If you are looking for housing, please see the Assisted Housing Direct​ory.

Contact Info

KHC's Project-Based Contract Administration (PBCA) customer service phone number is 502-564-4577, or toll-free at 844-797-5078.

Please use the following PBCA email addresses:

Work Area Email​​
Special Claims
Send all claims and supporting documents to this address.
Contract Renewals, Annual Rent Adjustments,
Utility Allowance Analysis, and Rent Comparability Studies
Send all documents to this address.​
Property Contact Information Changes
Send all contact changes to this address.
Tenant Concerns
Send all concerns to this address. More information is below.

If you are currently a tenant receiving project-based rental assistance through the PBCA program and have a tenant concern, and have already contacted your property manager but find you still need assistance, you can contact us by sending an email to Please remember to include your name, the property complex name and city, a phone number where you can be reached (if you wish to receive a call back), and let us know what your concerns are.

For more information about KHC's commitment monitor compliance of owners​ and agents with U.S. Department of Housing and Urban Development (HUD), please see our PBCA Concerns Notice​.

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© Kentucky Housing Corporation
For more information, please contact:

Kentucky Housing Corporation
1231 Louisville Road, Frankfort, KY 40601
502-564-7630; 800-633-8896 (KY only); TTY 711
Equal Housing Provider