Current Homeowners

Manage Your KHC Mortgage Account and Beyond

Get all the tools and information you need for your KHC loans.

Log in to My Account New to KHC? Register for an Account

Resource Center

Get quick information on topics and common tasks.

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Payment Options and Online Account Access

  • Learn ways to make payments including how to set up AutoPay.
  • Learn how to set up your online account access.
Make a Payment
Learn About Payment Options
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Escrow Account Services

Everything you need to know about taxes, insurance, and homeowner insurance claims.

Learn About Escrow
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Customer Care Services

Information regarding:

  • Requests for Payoff Quotes
  • Mailing Address Changes
  • Name Changes
  • General Account Information
  • Credit Reporting
Contact Customer Care
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Your New Loan with KHC

Get must-know information tailored to new KHC customers.

Learn More About Your Loan
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Disaster Relief and Payment Assistance

We’re here to help by providing mortgage relief programs aligned with our commitment to keeping customers in their homes.

Learn More About Disaster Assistance
Learn More About Payment Assistance
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A quick access guide to commonly asked questions.

Frequent Asked Questions and Resource Documents

Resource documents to sign up or cancel your Automatic Clearing House (ACH) account, change your mailing address, and to obtain a copy of the privacy policy.

View FAQs and Resource Documents

Put your loan at your fingertips with an online account.

Log in or create an account to get 24/7 access online from any computer, tablet, or smartphone. Your online account makes it simple to:

  • Make a one-time payment
  • Set up AutoPay
  • Manage pending payments
  • View documents
  • Track your loan activity
  • Check your current loan balance
  • Send us secure messages
  • Update your email address
  • Update your mailing address

Prefer to access account information by phone?

Call 703-857-2117 for our automated phone system, available 24 hours a day, 7 days a week. Get access to:

  • Pay-by-phone.
  • Payment and correspondence address information.
  • Account information including loan balance, last payment received, next payment due, and payment amount.

Know the Facts to Protect Yourself

KHC Homeowners, be on the lookout for potential scams and follow the following guidelines when contacting KHC. Read more information about protecting yourself on our Privacy and Security page.

KHC does not charge fees for a modification or other loss mitigation plans where you are facing delinquency.

KHC does not accept payments from money transfer apps like Money Gram, Venmo, Zell, or others.

Funds are always payable to KHC and not to an individual.

KHC will work with you to ensure every possible option is explored to help you retain ownership of your home.