Skip to main navigation Skip to main content

Request For

RFP - Quality Control Review Services

RFP - Quality Control Review Services

Kentucky Housing Corporation (KHC) needs quality control review services in accordance Fannie Mae Selling Guide, FHA (Single Family Housing Policy Handbook 4000.1), and VA and RHS regulatory requirements for its single-family mortgage lending and servicing departments. KHC will enter Competitive Negotiations with any Bidder that is deemed a Responsible and Responsive Bidder to this RFP.

KHC is the state housing finance agency and a political subdivision of the Commonwealth of Kentucky. Created by the General Assembly in 1972, KHC’s mission is to invest in quality housing solutions for families and communities across Kentucky.

Services Requested

  • Monthly post-closing quality control reviews in accordance with regulatory agencies. These reviews should be conducted to evaluate overall quality of mortgage loan production and include verification of employment, income and assets. These reviews also require obtaining and evaluating Tri-merge credit reports and appraisals.
  • Monthly reviews of all areas of loan servicing operations in accordance with regulatory agencies as noted above including but not limited to:
    • Monthly reviews of mortgage loans which experience early payment default.
    • Monthly reviews of loans in collection and foreclosure status, including reviews of payment history, required notices, late charges and penalties, loss mitigation efforts and borrower contact attempts.
    • Customer Service responses.
    • Monthly reviews of rejected loans.
    • Quarterly reviews of MIP Billings & Remittance; Escrow Analysis and Hazard and Flood Insurance coverage
    • Quarterly reviews of Paid-off Loans.
    • Semi-Annual reviews of HUD LDP listing.
    • Annual reviews of Assumptions.


  • The contract will be for no longer than one year with the possibility of 2 one-year renewals, at the sole discretion of KHC.
  • Each Bidder shall carefully examine the requirements and items requested.
  • The failure of any Bidder to receive or examine any form, instrument, or document, or to acquaint themselves with the work involved in the services requested will in no way relieve the Bidder from any obligation with respect to its Proposal.
  • Bidder shall submit only one Proposal for Services. Multiple proposals will not be accepted.

    Proposals must be received by 5:00 p.m., EDT, on Thursday, March 14, 2019, to be considered.
    Electronic copies will be accepted and are preferred. Faxed copies will not be accepted.

    For full details about the request, please review the full RFP for Quality Control Review Services.

    Submission of Proposals

    Please direct the proposals to the attention of:

    Lori Davis
    Legal Services and Compliance Department
    Kentucky Housing Corporation
    Subject line to read: RFP Response - Quality Control Bid FY 2020